Any Questions?
Frequently asked questions and answers
Browse this FAQ list to find answers to some of the most common questions we’ve received
about the way we work and the variety of services we offer. We’ve tried to be as comprehensive as possible,
but please don’t hesitate to get in touch if you need more information. We look forward to hearing from you!
When can I receive my photos?
Within 6 – 8 weeks after your wedding. But we’ll give you some sneak peeks within a few days. You’ll receive your finished photos via a USB drive.
We'll take 2-3 weeks to finalise the photos from Family, Engagement and other portrait sessions
Are the images digital or printed?
-
The image files you receive will be digital and/or printed in a USB Print Box or web drive. This will vary depending on the package/session.
-
All digital files have been professionally retouched and are high-resolution, which means the images are at the highest photo quality, and you can print them at any available print size at a professional print lab.
Please note, we're not providing any RAW images
How can I pay you?
You can make payments using direct deposit or cash
How much is the deposit?
We will require a 30% non refundable deposit payment to book the date.
Do you travel?
We love capturing stories wherever they unfold.
Travel is available for all sessions and weddings, with a tailored travel fee based on your location.
Do you do albums?
Wedding albums are not included in our packages; however, we’re happy to assist you in creating one through our trusted partners, known for their beautifully crafted, high-quality albums.
Do you sign a contract with us?
Logon Photography provides a clear, legally binding contract for every booking.
This ensures that both you and our team are fully aligned on all terms, expectations, and deliverables — giving you complete clarity and peace of mind from the very beginning.
How can we book you?
Before securing your date, we’d love to connect with you.
This gives us a chance to understand your vision, preferences, and everything that matters most for your big day.
Once you’re happy to move forward, we’ll send through your contract and booking details. A signed agreement and booking fee will officially secure your date — and then you’re all set!